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Johanne Gad

Services & Training

Advise, train, structure.

Consulting packages, team training and à la carte services: distinct offers designed for MedSpas and medical aesthetic clinics in Québec and across Canada. Every engagement is confirmed in writing before we begin.

Aesthetic clinic interior

Getting started

Two ways to take the first step.

A first conversation to get to know each other, or an in-depth diagnostic to know exactly where to begin.

Discovery call

15 minutes

Let's get acquainted.

Free

A 15-minute conversation to understand your clinic and your priorities, and to see whether working together makes sense.

  • No commitment
  • Your questions, my first insights
  • A clear next step
Book my free call

Strategy audit

Personalised diagnostic

An expert look at your clinic.

$69 CAD

A personalised analysis of your clinic to identify the main opportunities, followed by a clear written summary of my recommendations.

  • Personalised diagnostic of your clinic
  • The main opportunities identified
  • Summary and prioritised recommendations
Request my audit

Online booking opens soon. In the meantime, send your request through the form and I'll suggest a time.

Find the right fit

Tell me what's going on, and I'll suggest where to start.

In a few sentences, describe what's holding your clinic back. An AI assistant points you to the most relevant service or training among my offers.

Please don't include any medical information or details about your clients. Your text is only used to generate the suggestion and isn't stored.

Strategic consulting

Three levels of support.

From launching a professional presence to transforming the whole clinic. The scope of each package is confirmed in writing.

01

Foundations

To lay professional groundwork and launch your online presence.

Investment · $1,500 CAD

One-page Squarespace website

  • Custom design in your colours
  • Mobile-optimised
  • Online booking integration

Social media, two weeks

  • Full Instagram profile optimisation
  • 6 posts created, written and published (FR/EN)
  • Content guide so you can continue on your own

Coaching, two 60-min sessions

  • Audit and diagnosis
  • Action plan: messaging, objections, client experience

02Recommended

Growth

To attract new clients and build a system that keeps them coming back.

Investment · $2,800 CAD

Website

  • Everything in Foundations
  • Testimonials section
  • Email capture pop-up

Social media, one month

  • 12 posts created and published (FR/EN)
  • Weekly stories and one Reel per month
  • Monthly engagement report

Meta Ads campaign

  • Local acquisition campaign set-up
  • Two A/B-tested visuals
  • 30 days of monitoring and optimisation

Coaching, four 60-min sessions

  • Audit and automations
  • Sales messaging, content and offer

03

Transformation

To structure your entire clinic: marketing, team, tools and client experience.

Investment · from $4,500 CAD

Strategic support, six months

  • Full audit, offer and pricing
  • Tracking dashboard
  • Exact scope defined during the audit

Operations & CRM

  • Internal procedures
  • CRM configuration and automation

Training & client experience

  • Scripts and team training
  • End-to-end client journey
  • Loyalty program

Marketing

  • Content strategy and campaigns within the agreed scope

Timeline

Set out in the written proposal, based on your clinic's schedule.

Not included

Ad spend, third-party software subscriptions and anything outside the agreed scope.

Training

Training for your team.

Modular programs for receptionists, coordinators and practitioners, adapted to your clinic, your tools and your treatments.

Make your front desk the clinic's first growth engine.

Learning objectives

  • Handle every enquiry professionally and consistently
  • Qualify needs and recommend the right treatment
  • Master the booking tool and enquiry follow-up

Modules

  1. 1.Phone and in-person welcome
  2. 2.Responding to messages and emails
  3. 3.Qualifying and booking
  4. 4.Managing the schedule and cancellations

Who it's for

Receptionists, coordinators and anyone who answers enquiries.

Format

Duration, format (in-clinic or remote) and pricing to be confirmed based on your needs.

Online training

An online training platform is in the works so your team can learn at their own pace. Register your interest using the form below.

Custom training

Request training tailored to your team.

Tell me who you'd like to train and on what. I'll get back to you with a proposal.

Programs of interest (optional)

Please don't include any medical information about your clients. Your details are only used to respond to your request.

À la carte

Focused services, when you only need one piece.

  • Showcase websitefrom $600 CAD
  • Landing pagefrom $500 CAD
  • Multi-page or e-commerce sitefrom $1,000 CAD
  • Social media managementfrom $875 CAD/month

Ad spend and third-party software subscriptions are billed separately.

How it works

How we work together.

  1. 01

    Discovery call

    15 minutes, free, to understand your clinic, your challenges and your priorities.

  2. 02

    Audit & proposal

    A diagnostic of your clinic, then a written proposal: deliverables, timeline, exclusions and terms.

  3. 03

    Implementation

    We build, configure and train, step by step, alongside your team.

  4. 04

    Follow-up & adjustments

    We measure what works and adjust throughout the engagement.

Terms

Good to know.

  • Prices are in Canadian dollars, before taxes.
  • Nothing is unlimited: each package's scope is defined in writing.
  • Ad spend and third-party software subscriptions are billed separately.
  • I don't guarantee any specific revenue or financial result: I commit to the quality of the work and deliverables.
  • Payment terms and schedule are set out in the proposal.

FAQ

Your questions, answered.

Not sure where to start?

That's exactly what the discovery call is for. In 15 minutes, we clarify your priorities and the option that suits you.

Johanne Gad