Discovery call
15 minutes
Let's get acquainted.
Free
A 15-minute conversation to understand your clinic and your priorities, and to see whether working together makes sense.
- No commitment
- Your questions, my first insights
- A clear next step
Team training
A trained team, a clinic that shines.
Practical training for MedSpa and medical aesthetic clinic staff, built on what really happens at the front desk and in the treatment room.
Training so quality never depends on one person.
In an aesthetic clinic, every team member shapes the client experience: whoever answers the phone, whoever leads the consultation, whoever handles the follow-up.
My MedSpa staff training gives the whole team a shared language, scripts adapted to your treatments and clear service standards.
Each program is adapted to your clinic, your tools and your treatments. Duration, format and pricing are set based on your needs.
When training becomes essential.
- 01Each team member presents treatments their own way.
- 02Price objections end the conversation.
- 03The experience depends on who's working that day.
- 04Onboarding new hires takes weeks.
The training programs.
01
Consultative selling & conversion
Active listening, presenting options and prices, handling objections and closing consultations.
02
Premium client experience
The client journey, welcome and service standards, and communication before and after treatment.
03
Internal procedures & organisation
Task mapping, writing procedures and an onboarding program for new employees.
04
Client management & retention
Everyday CRM use, treatment-based follow-ups and loyalty programs.
What your team gains.
- Consistent, reassuring messaging
- More confidence with objections
- The same experience at every visit
- Faster onboarding for new people
Who it's for
Practitioners, consultants, coordinators and managers in MedSpas, medical aesthetic clinics and premium salons.
Getting started
Ready to take the first step?
A first conversation to get to know each other, or an in-depth diagnostic to know exactly where to begin.
Strategy audit
Personalised diagnostic
An expert look at your clinic.
$69 CAD
A personalised analysis of your clinic to identify the main opportunities, followed by a clear written summary of my recommendations.
- Personalised diagnostic of your clinic
- The main opportunities identified
- Summary and prioritised recommendations
Other areas of expertise
